Using Data to Scale Modern Teams with Vromo

Book call

Download PDF

Industry

Retail

employees

200+

website

https://vromo.io/

About

Vromo are the world’s #1 software for restaurant food delivery, helping restaurant partners operate the most efficient delivery solution at scale. Vromo automates the entire delivery operation across multiple sites, geographies or delivery partners to ensure the most efficient solution in place. Gaining a single customer view was integral to Vromo in order to understand their customers and deliver an exceptional brand experience. The implementation of Kleene has given the team access to business critical data, when they need it to allow them to support their customers and fast track growth.

2.5 working days saved per month on previously manual processes.

Enabled performance visibility, driving the streamlining of processes made 6x quicker with Kleene.

Securing investor trust by building a data driven business.

Challenges

Vromo needed to automate the process of collating valuable business data and extracting value.

Numerous operational systems had been implemented across the business, each of these producing valuable data from an analysis and insight perspective.

The previous manual process was extremely time consuming, whilst also open to risk of error.

Solution

Kleene eliminated the manual process Vromo were undertaking through the automation of data pipelining, and gaining access to insight with Kleene SaaS.

Accessing a single customer view across the business; customer number, revenue and orders, has been the biggest impact of Kleene. With this information and a clear data infrastructure, we can answer investor questions with confidence. We are utilizing the data surfaced to add value to our customers and improve our internal processes, reducing time spent on admin and ensuring accuracy across the board. Our experience couldn’t have been better – specializing in working with scale ups, Kleene are able to provide advice to their clients, continuously adding value and going the extra mile.