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Amazon Connect

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Amazon Connect

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Amazon Connect

Amazon Connect is an easy-to-use omnichannel cloud contact center that helps companies provide superior customer service at a lower cost.

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This is a native connector we maintain for you. Connect it once and the data lands in your warehouse next to everything else you've plugged in, ready for models, reporting, and a plain-English interaction through KAI Assistant

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Other ways to connect

REST API | SDKs

Amazon Connect exposes contact center data through the AWS APIs and SDKs with IAM auth; contact trace records stream out via Kinesis.

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