Integrations
Integrate Amazon Connect using Kleene today!
Instant, efficient data transfer from Amazon Connect to your preferred destination in real-time.
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Connect Amazon Connect to your data warehouse
Amazon Connect is an easy-to-use omnichannel cloud contact center that helps companies provide superior customer service at a lower cost.
We support more than 600 different connectors
Free your engineering team by instantly connecting data
Easily automate workflows with pre-built components
Minimise implementation time
Explore what AI can do with your Amazon Connect data
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5 Star experience working with Kleene
Zam S.
11/1/2022
Game-changing for decision-making
Lora K.
10/1/2022
Easy to Use and Backed by Great Team
Rosa M.
8/1/2022
Help drive the right business decisions
Milos J
9/1/2022
The right tool to bring your BI to the next level!
James D.
1/1/2023
Incredible value for money
Daniel R.
8/1/2022
Now the company can access the necessary info to boost performance
Maria G.
9/1/2022
Delivers a huge amount of value to our business
Dave L.
11/1/2023
A vital tool to maximise efficiency
Ed C.
1/1/2024
Extremely easy to use and manage, saving us time and money.
John G.
12/4/2023
Simple enough to be managed by a non-engineer.
Ben A.
12/1/2023
The product is constantly evolving, bringing in new features
Romain B.
12/1/2023
5 Star experience working with Kleene
Zam S.
11/1/2022
Game-changing for decision-making
Lora K.
10/1/2022
Easy to Use and Backed by Great Team
Rosa M.
8/1/2022
Help drive the right business decisions
Milos J
9/1/2022
The right tool to bring your BI to the next level!
James D.
1/1/2023
Incredible value for money
Daniel R.
8/1/2022
Now the company can access the necessary info to boost performance
Maria G.
9/1/2022
Delivers a huge amount of value to our business
Dave L.
11/1/2023
A vital tool to maximise efficiency
Ed C.
1/1/2024
Extremely easy to use and manage, saving us time and money.
John G.
12/4/2023
Simple enough to be managed by a non-engineer.
Ben A.
12/1/2023
The product is constantly evolving, bringing in new features
Romain B.
12/1/2023
Frequently asked questions
Integrating Amazon Connect with your data warehouse through Kleene is simple. First, select Amazon Connect as your source connector. Then, follow the step-by-step instructions in Kleene to link your Amazon Connect account and configure the data flow to your preferred warehouse.
Connecting Amazon Connect to your data warehouse allows you to centralize contact center data. This integration enables enhanced customer service analytics and workforce optimization.
Kleene supports the extraction of various data points from Amazon Connect, including contact center metrics, call recordings, and customer interaction data. You can customize the data you extract based on your specific needs.
Yes, with Kleene, you can automate the data synchronization process between Amazon Connect and your data warehouse. Set up scheduled data transfers to ensure that your Amazon Connect data is always up-to-date and ready for analysis.
If you experience any issues while connecting Amazon Connect to your data warehouse using Kleene, our support team is available to help. Check our troubleshooting guide or contact support for personalized assistance.
The frequency of Amazon Connect data updates in your data warehouse depends on the schedule you set in Kleene. You can configure it to update in real-time, daily, or at any custom interval that suits your business needs.
Absolutely! Kleene allows you to customize the Amazon Connect data you bring into your data warehouse. You can select specific metrics, time frames, ensuring that only the most relevant information is imported.
Security is a top priority for Kleene. All Amazon Connect data transferred to your data warehouse is encrypted during transit and storage, ensuring that your data remains secure and confidential.
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