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Why choosing point solutions can limit your business growth

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Estimated Reading: 4 minutes
Post Author: Gianluca Uberti
Reviewed By: Gianluca Uberti

Let’s be straightforward: the tools your business relies on can either pave the way for growth or become significant roadblocks to expansion. Regrettably, opting for point solutions often falls into the latter category, hindering your growth trajectory rather than fuelling it. These disjointed systems might seem great at first glance, particularly when addressing specific departmental issues, but they fall short in several critical areas.

Firstly, they do not offer consistent and reliable data, failing to integrate information from all available sources effectively. Different systems often label and handle data in varying manners, resulting in data not being recognized universally across various platforms. This discrepancy not only sows confusion but also fundamentally cripples your ability to initiate value-driven strategies and make informed decisions.

Furthermore, these solutions lack scalability, restricting your business from growing and adapting to changing market dynamics efficiently. They also limit your potential to implement strategic initiatives such as personalization, inventory optimization, and accurate forecasting, as they cannot fully collect and analyse the comprehensive data necessary to fuel these strategies, and in a landscape where data is king, settling for point solutions can be a grave mistake, leaving you with missed opportunities and a stunted growth curve.

With data being scattered and unreliable, most strategic decisions end up being based more on anecdotal evidence rather than grounded in solid data. This not only stifles innovation but also prevents you from accurately calculating key retail metrics such as Lifetime Value (LTV) or Customer Acquisition Cost (CAC), which are vital in understanding and steering your business growth effectively.

In contrast, choosing a cross-departmental data analytics platform comes as a beacon of hope, promising a unified data platform that stands as the pillar of data driven decision making and scalable growth.

Let’s dig deeper into the differences and analyse how to promote efficiency business success through the use of comprehensive data.Making Data-Driven Decisions based on reliable data

When your team is faced with inconsistent data or lacks access to critical information, decision-making tends to lean more on gut feelings than on data-driven insights. This is a common scenario in companies that depend on various point solutions scattered across different departments, a strategy that often leads to slower collaboration and stifled innovation.

Furthermore, maintaining a tangled collection of solutions complicates the scaling of your operations significantly. The potential for errors and data misalignment makes it challenging to fully utilise data across vital departments like finance, marketing, logistics, and supply chain management. This not only results in a less effective operational flow but also fosters the creation of additional data silos, hindering the seamless integration and analysis of data across the organization.

Fostering customer personalisation  through the  creation of a real single source of truth

Opting for a cross departmental data analytics platform over various point solutions  facilitates the creation of asingle source of truth and allows to foster genuine personalisation at scale. For example, by combining detailed data about customer behaviour with demand forecasts, your business gains the power to tailor marketing strategies that deeply resonate with your audience, building loyalty and enhancing customer satisfaction. This approach is not just a technological shift but a pivotal step in establishing a unique market presence through personalised experiences grounded in rich data insights.

By merging data from various departments, it paves the way for precise calculations of essential metrics, such as Lifetime Value (LTV) or Customer Acquisition Cost (CAC), which are challenging to pinpoint using isolated marketing, finance or supply chain solutions. Additionally, it enables the holistic implementation of initiatives like personalisation, inventory optimisation, churn prediction and more providing a robust foundation that can continually evolve and expand.

A Future-Proof Investment

Choosing a cross departmental data analytics platform, serves as a robust foundation that allows for continuous development and expansion. This means that it’s not only adaptable to current business needs but is also equipped to accommodate future growth and changes, making it a wise investment for businesses aiming for long-term success and scalability.

Furthermore, the unified platform helps in fostering a data-driven culture within your organisation, working as a reliable hub that promotes organisational data consistency. As data leaders strive to launch data projects that offer quick ROI and facilitate strategic decision-making, a platform like acts as a catalyst propelling the organisation towards substantial growth, playing a significant role in impacting vital organisational metrics.

Empowering Data Leaders

Best retail data leaders are well aware of this. While they may face challenges unique to their roles, they share common goals and aspirations as data stewards in the organisation. Central to their objectives is fostering a unified and reliable single source of truth that encourages organisational data consistency and accuracy. These leaders are geared to spearhead data projects that not only bring quick ROI but also underpin strategic decision-making processes rooted in credible data insights. They envision themselves as the change agents propelling the organisation towards a data-centric culture, where their initiatives considerably influence critical organisational metrics and outcomes.


In an everyday more complex retail landscape, choosing a platform like serves as a cornerstone in building a successful and future-proof organisation. Not only does it streamline operations, but it also empowers data leaders to steer the organisation towards a data-centric approach, enhancing decision-making and fostering growth.

With, you embark on a journey of enhanced efficiency and data driven decision making . It’s the only end-to-end platform that organises all your data—from raw data to a single source of truth and AI-powered decision intelligence—no matter your company size. There’s no starting from scratch or huge data team needed, thanks to hundreds of pre-built connectors and plug-and-play data apps, plus data expertise when needed. Kleene’s insights drive growth across your business, including supply chain, inventory, marketing and pricing. It delivers tailored intelligence to capitalise on every opportunity. 

It’s not just a tech decision, but a commitment to future-proof your company and delivering growth based on reliable data and data-driven decision making.

Get in touch with our team to learn more and take a step towards a data-empowered future.

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