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Customer Retention AI

Identify & retain your best/at risk customers

Leverage AI and advanced customer analytics to build personalised communication strategies to increase lifetime value and reduce churn. Customer segmentation, churn prediction in one single tool
G2 Awards - the leader in summer 2019
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Identify & retain your best at risk customers
Trusted by data driven companies such as

Prevent churn and find your future top customers with AI

Use AI to build unique customer segments, stay ahead of their behaviours to drive loyalty and prevent churn

Powered by your Customer single source of truth

CUSTOMER Single Source of Truth

All your customers' data in a single dashboard

Integrate data related to your customers (orders, demographics, behaviours, and more) in one dashboard
Easily compare different customer cohorts and identify your best customers based on LTV, CAC or any other relevant metric
Reduce time spent building custom reporting to aggregate all your customer data with one single customer view across the organisation
customer single source of truth dashboard

Our clients grow with Kleene

Using our AI applications our clients are beating the competition
on engineering resources
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in marketing spend efficiency
in return rates
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Integrate all your data in minutes

Not sure where to start?

Download our free step by step guide
to discover actionable strategies include:
  • Understand where you are & how to progress on the data maturity curve
  • What are the steps to make better data driven decisions
  • Get practical insights about managing the transition effectively

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Frequently asked questions

Getting started with Kleene is quick and easy. If you already know what your goals are and have a data team in-house you can start using Kleene right away, just get a call booked to get your account setup. If you want the Kleene team to support you in the implementation, our usual implementation time takes between 2 and 6 weeks depending on your data readiness.

Our product is modular so our pricing varies based on which products you are looking to purchase. Our pricing starts from £2,500 per month. Pricing varies depending on your use cases and the number of data integrations. Enterprise pricing and volume discounts are available – speak to us to find out more.

No you don’t. For organisations without an in-house data team, Kleene Data Consulting team will support you from defining your data strategy goals to implementing them. Our team is trained to focus on delivering value to your business quickly minimising the pay back period of your investment

No you don’t! If you are already using a BI Tool like (PowerBI, Tableau, Looker) you can keep using your existing BI tool with Kleene. We help you organise and structure your data in a Single Source of Truth, and use our advanced AI/ML models to produce advanced analytics reports in your existing BI tool. If you don’t have a BI tool, we provide a BI solution.

Data privacy and security are paramount at Our platform adheres to strict data protection regulations and employs advanced security measures to ensure that your and your customer’s data is handled with the utmost care and confidentiality. Read more here

Many clients start seeing positive trends and insights within weeks from initial implementation. The time frame for seeing tangible results can vary depending on several factors, including the nature of your business, the quality of your data, and how you implement the AI’s recommendations.

Yes, Kleene’s Customer Retention AI is designed to integrate seamlessly not only with a wide range of CRM platforms but also with your entire data ecosystem, including data from marketing, finance, supply chain, and sales. This comprehensive integration ensures that all relevant information is considered when implementing customer retention strategies.

It’s easy to push your Kleene customer segments into your email or marketing automation platform and use them as lists for greater targeting and personalization. The process will vary slightly depending on which platform you have integrated, but is as simple as clicking a button