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AI CHURN PREDICTION

Predict and Prevent Churn to increase your profitability

Actionable AI-powered customer churn predictions that will help you build better customer relationships and increase profitability
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4.5 out of 5 stars on g2.com
Predict and Prevent Churn to increase your profitability
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Identifying customers at risk of churn is hard:

Some common problems are

Retroactive approaches are too slow

Inactivity is usually a strong churn signal, but 9 times out of 10 is already too late to prevent churn

Data quality and availability

Predicting churn is hard as customer data is scattered across different tools

Changing customer behaviours

Customers' preferences change rapidly and keeping churn models up to date is hard

Marketers use AI Churn Prediction to:

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Rapidly identify customers at risk of churn

AI analyses all customers behaviours to identify the ones that lead to churn
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Improve marketing retention strategies

Tailor your marketing message to those behaviours that are likely to lead to churn
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Always be relevant and timely with customers

AI Churn Prediction continuously learns and adapts in line with customer behaviour changes

Find customers at risk of churn and retain them

Automated churn prediction

Automatically identify the factors that predict churn

Leverage AI to analyse all customer data and identify customers at risk of churn.
Push the data on churn likelihood into your customer-facing systems like your CDP & CRM and target with highly-personalised churn prevention messaging
Automatically identify the factors that predict churn
Understand what are the main drivers of churn and improve your product proposition
Churn Drivers

Understand what are the main drivers of churn and improve your product proposition

Access a list of all the factors influencing churn and their relative importance
Access recommendation on what messaging you should use to target your customers at risk of churn

Not sure where to start?

Download our free step by step guide
to discover actionable strategies include:
  • Understand where you are & how to progress on the data maturity curve
  • What are the steps to make better data driven decisions
  • Get practical insights about managing the transition effectively

FREE to download

Free e-book - Turning data into decisions in retail

"Turning Data Into Decisions in Retail"

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Frequently asked questions

Getting started with Kleene is quick and easy. If you already know what your goals are and have a data team in-house you can start using Kleene right away, just get a call booked to get your account setup. If you want the Kleene team to support you in the implementation, our usual implementation time takes between 2 and 6 weeks depending on your data readiness.

Our product is modular so our pricing varies based on which products you are looking to purchase. Our pricing starts from £2,500 per month. Pricing varies depending on your use cases and the number of data integrations. Enterprise pricing and volume discounts are available – speak to us to find out more.

No you don’t. For organisations without an in-house data team, Kleene Data Consulting team will support you from defining your data strategy goals to implementing them. Our team is trained to focus on delivering value to your business quickly minimising the pay back period of your investment

No you don’t! If you are already using a BI Tool like (PowerBI, Tableau, Looker) you can keep using your existing BI tool with Kleene. We help you organise and structure your data in a Single Source of Truth, and use our advanced AI/ML models to produce advanced analytics reports in your existing BI tool. If you don’t have a BI tool, we provide a BI solution.

Data privacy and security are paramount at Kleene.ai. Our platform adheres to strict data protection regulations and employs advanced security measures to ensure that your and your customer’s data is handled with the utmost care and confidentiality. Read more here

Many clients start seeing positive trends and insights within weeks from initial implementation. The time frame for seeing tangible results can vary depending on several factors, including the nature of your business, the quality of your data, and how you implement the AI’s recommendations.

Yes, Kleene’s Customer Retention AI is designed to integrate seamlessly not only with a wide range of CRM platforms but also with your entire data ecosystem, including data from marketing, finance, supply chain, and sales. This comprehensive integration ensures that all relevant information is considered when implementing customer retention strategies.

It’s easy to push your Kleene customer segments into your email or marketing automation platform and use them as lists for greater targeting and personalization. The process will vary slightly depending on which platform you have integrated, but is as simple as clicking a button

Use data to guide your business decisions towards better results

From managing your customer acquisition and retention, to product optimisation; Kleene can help
G2 award winter 2023
G2 Awards - Kleene.ai the leader in summer 2019
4.5 out of 5 stars on g2.com
Used by incredible data-driven companies
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